How do I Pay for my Services?

Paying for your services on our Villas Sites is simple. All you have to do is login to your account. In your Villas Control Panel is a shopping cart that includes all the services you can purchase, including Annual Listing, villa features, booking privileges and possibly other services. (If you are already logged in, you can click Villa Control Panel in the Site Links drop-down menu in the navigation bar.)

Each item has a quantity field that you must enter a number in to add that item to your cart. Some items have a maximum number that can be added (such as features—you can only buy a feature for one month at a time—to purchase a feature for more than one month, you will have to add it into a later order). Some items (such as features) require you to enter other information (such as choosing the date the feature is for). Note that if you enter 2 in the quantity for Annual Listing, you are buying 2 years of listing on the site and will be charged accordingly.

Once you have entered all your items, click “Update Cart” at the bottom of the shopping cart.

After you have clicked “Update Cart” there is a new button at the bottom of the cart called “Checkout”. You can click that button to initiate the checkout procedure. You do not have to checkout now—you can continue browsing the site if you wish. At any time you can come back to your Villas Control Panel to click checkout. Conversely, you can click “Checkout” in the Site Links menu in the navigation bar.

Checkout Steps

Below is a step-by-step instruction on checking out your order on our sites. The process is fairly straightforward, and most steps will give you information on what you need to do to process your order.

Step 1: Verify Shopping Cart Contents and Total

Whenever you have filled your cart and click a Checkout link, you will come to a page that will let you preview all items in your cart and the total order. Review the cart contents. If a change must be made, simply update your cart items. If you don’t want to make the purchase at all, click “Clear Cart”—this will clear your shopping session.

If your order is fine, you can continue to the next step by clicking “Process Order”.

Step 2: Customer Information

Step 2 requires you to enter your billing and shipping information. (Note that most orders will not technically need shipping information as our services are delivered online… but the form will require shipping information. For convenience, there is a check box that allows you to “Use Billing Information”.)

Because the shopping system is used as a general storefront (non members such as visitors paying for booking can also use this form) our payment system is separate from our member system. What this means is that you will need to create a login for the shopping system if you have never made a shopping login. The shopping login is not to be confused with your membership login. Once you have created a shopping account on our site, you will no longer have to fill out this form when shopping—you will only have to verify your details every time you checkout. If you have already made a login account and were not automatically logged in, you can enter your email address into the “Retrieve Password” form and your login information will be emailed to you.

After you either create a shopping account (members new to this system) or have verified your existing billing details (members who have already made their account) you can click “Submit” to go to the next step.

Step 3: Credit Card Details

In step three you must enter your credit card details. You must enter information into all of the supplied fields. After you have all of your information supplied, click “Submit”. If all of the information was entered, you will see a screen that says “Success” with a copy of your order. You should print a copy of that order for your records. Your order will then be sent to your processing department.

More Information about our Order System

We process all orders by hand. Our service team reviews the details of each order and makes sure that all information is proper and up-to-date. If information is invalid or there is a breach of our Terms and Conditions, we will deny the order and you will get a notice of the denial via email. If your order is valid, you will receive a confirmation of your order via email.

NOTE: Orders may not be processed immediately. Some orders will take several days to process if placed over holidays or between Friday – Sunday. Our processing hours are Monday through Friday between 9a.m. – 5p.m. Easter Standard Time.